Drive Business Efficiency at Scale with Generative AI

Integrate Gen AI into your marketing, support and operations to boost ROI, elevate customer satisfaction, optimize costs, and reduce time-to-value.

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Streamline Efficiency with Seamless Human-AI Collaboration

Gen AI Q&A

Point your AI assistant to your support content & offer fast, accurate, and personalized assistance to resolve diverse customer queries.

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Gen AI Sales Assistant

Offer tailored buying guidance, product recommendations & pre-purchase support with the touch of human sales assistant.

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Agent Co-pilot

Reimagine agent efficiency with AI-powered chat summaries and response suggestions for faster query resolution and higher customer satisfaction.

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WhatsApp CRM

Track and resolve user queries on WhatsApp, and tailor interactions to scale lead generation and reduce acquisition costs.

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Solutions for Every Industry

Industry-specific use cases designed to increase leads, transactions, repeat purchases and operational efficiency

Retail

Enhance customer engagement and boost sales with AI-powered solutions tailored for the retail industry.

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Fintech

Streamline financial services and improve customer experience with innovative AI technologies.

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Insurance

Optimize insurance processes and enhance customer service with cutting-edge AI solutions.

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Healthcare

Improve patient care and streamline healthcare operations with AI-powered solutions.

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Travel & Hospitality

Enhance guest experiences and optimize bookings with AI-driven solutions for the travel industry.

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Education

Transform learning experiences and improve educational outcomes with AI-powered solutions.

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Our AI Products

Conversational CRM

Enhance customer relationships with AI-powered conversations across multiple channels.

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Gen AI Web Q&A

Provide instant, accurate answers to customer queries using advanced AI technology.

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Gen AI Sales Assistant

Boost sales with AI-driven product recommendations and personalized guidance.

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Smart Agent Chat

Empower your support agents with AI-assisted tools for faster, more efficient customer service.

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Intelligent Analytics

Gain actionable insights from customer interactions with advanced AI-powered analytics.

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Conversation Studio

Design and deploy sophisticated conversational AI experiences with our intuitive studio.

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Seamless Integrations

Connect with your favorite platforms and enhance your customer experience

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What Our Clients Say

We partnered with Jio Haptik with the foremost aim of empowering our customers with smart buying guidance, powered by AI. It's helped Tira cultivate strong customer relationships and elevate the end-to-end customer experience at scale.

Heena Chhapru

Head of Customer Service, Tira

Partnering with Haptik has helped us revolutionize our customer experience and brought us closer to our goal of serving our customers in the most hassle-free safe & transparent way.

Chetana Kotian

Project Manager, Eureka Forbes

Our collaboration with WhatsApp as an intuitive and widely used communication platform and Haptik as a trusted development partner has redefined customer engagement at Kotak Life.